1. Protecting your privacy

We don’t run banner ads, pop ups, pop unders; or any other kind of commercial ads
We don’t share your information with third parties for marketing purposes
We don’t engage in cross-marketing or link-referral programs with other sites
We don’t employ tracking devices for marketing purposes (”cookies”, “web beacons,” single-pixel gifs)
We don’t send you unsolicited communications for marketing purposes
Account information is password-protected - keep your password safe
IdentityPadlock does not knowingly collect email addresses from any person under the age of 18

2. Data we collect

We use your email address to send confirmation emails and notices, authenticate user accounts, and to provided ScamAlert, which may contain third-party advertisements based on your non-descriptive demographic information. IdentityPadlock stores credit card information in accordance with the strictest industry standards. Credit card transactions are transmitted to a financial gateway, and we endeavor to protect the security of your payment information during transmission by using Secure Sockets Layer (SSL) technology. We may collect personal information if you provide it in feedback or comments to us, or if you contact us directly. Our web logs collect standard web log entries for each page served, including your IP address, page URL, and timestamp. Web logs help us to diagnose problems with our server, to administer the IdentityPadlock site, and to otherwise provide our service to you.

3. Data we store

All information you provide to us during enrollment is stored in our database, even after “deletion,” and may be archived elsewhere. Our web logs and other records are stored indefinitely. Although we make good faith efforts to store the information in a secure operating environment that is not available to the public, we cannot guarantee complete security.

4. Circumstances in which IdentityPadlock may release information

IdentityPadlock may disclose information about its users if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. IdentityPadlock may also disclose information about its users to law enforcement officers or others, in the good faith belief that such disclosure is reasonably necessary to: enforce the Terms and Conditions of our Customer Agreement or protect the rights, property, or personal safety of IdentityPadlock, its users or the general public.

5. International users

By visiting our web site and providing us with data, you acknowledge and agree that due to the international dimension of IdentityPadlock we may use the data collected in the course of our relationship for the purposes identified in this policy or in our other communications with you, including the transmission of information outside your resident jurisdiction. In addition, please understand that such data may be stored on servers located in the United States. By providing us with your data, you consent to the transfer of such data.

The company may be reached directly by mail at:

IdentityPadlock
PO Box 5186
Westport, CT 06881-5186

by email at:

customerservice@identitypadlock.com

or by phone between the hours of 10 AM EST and 6 PM EST at:

877 IDPADLOCK

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Talk to one of our identity protection consultants about the things you can do to stop identity theft before it happens to you.

More information about this person’s story can go here. Or we can remove the link altogether.

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Subject to the limitations set forth below, the Company will pay up to $1,000,000 per Client, per lifetime for all incidents in the aggregate, to cure a failure or defect in the Service (the “Service Guarantee”). In no event will the Company reimburse special, incidental, indirect or consequential damages, such as lost wages or profits, loss of business, or lost opportunities. The Service Guarantee is provided under the Client Agreement, without additional charge. The terms and conditions of the Service Guarantee are as follows:

If you are enrolled in the Service and, due to a failure or defect in our Service, someone accesses your personal identifying information and subsequently uses it without your authorization to commit a fraud (an “Unauthorized Use”), and you have complied with the terms of the Client Agreement, the Company will pay professionals, who the Company will choose in its sole discretion, to assist in restoring damage done to your credit record and any out of pocket expenses that you incur that are a direct result of such failure or defect in the Service and the Unauthorized Use; provided, however, that the maximum limit of our Service Guarantee is one (1) million dollars per enrolled Client, per lifetime for all incidents in the aggregate.

As a condition precedent to being entitled to claim any benefits under the Service Guarantee, you acknowledge and agree that you must (i) take all reasonable steps to mitigate any losses, damages, or expenses immediately upon becoming aware of an Unauthorized Use; (ii) report the Unauthorized Use within three (3) days of learning of such Unauthorized Use; (iii) cooperate to the fullest extent possible in our investigation of any claim of Unauthorized Use you make by immediately providing any evidence we reasonably request to support your claim; (iv) cooperate to the fullest extent possible with the Company and those we hire to help you; and (v) provide truthful and honest information concerning any claim regarding an Unauthorized Use and the circumstances surrounding any Unauthorized Use.

The Service Guarantee does not cover any harm, damage, cost, or expense resulting from or arising out of, directly or indirectly, an Unauthorized Use that occurred (i) because of your own negligence or intentional wrongdoing; (ii) during any period when you were not enrolled in the Service; (iii) more than 90 from the date it is reported to the Company; (iv) because of any error, omission, negligence, or wrongdoing by the credit bureaus, any creditor, or their respective employees or agents; (v) because of any failure of any technology used by the Company to collect or convey personal information or to provide the Service; (vi) because of any act or failure to act by any Independent Consultant of the Company or (vii) because of any intentional wrongdoing by an employee or agent of the Company, its current or future parents, subsidiaries, or affiliates. The Service Guarantee does not cover reimbursement of any fees, expenses, or costs associated with recovering your identity, unless the Company has approved such fees, expenses, or costs in writing prior to their incurrence.

We offer a proactive solution designed to prevent identity theft before it happens to you. And with our 5 Million Dollar Service Guarantee, you are protected by the best guarantee in the industry.

What are you doing to keep identity theft from happening to you? Don’t become part of the growing number of those who wish they’d done something to prevent stop identity theft. Enroll in IdentityPadlock today!

Don’t be an easy target anymore! Educate yourself, keep your personal information private, and enroll in IdentityPadlock!